Asia Telecom - Services

Services

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For operators whose business involves termination of traffic internationally, AsiateleNet-Wholesale with direct connectivity to nearly 87 international operators with circuits provisionable within hours provides wholesale and premium routing, Prepaid Calling cards Solution, authorization and settlement services to the Internet Telephony Industry, Switch partioning, IVR, Hosted Billing Solutions, Inbound & Outbound Call Centre Solutions.. Asiatelecom utilizes the patent pending technologies to control the quality of voice on the Internet and leverages that expertise for its customers.

Hosted billing

Pin and Pin less solution lets you offer pre and post paid calling card services that leverage the full power of the next generation network.

Multiple levels and 100% web control means that you are able to perform tasks needed to run your business from generating PINs or pinless to providing customer support.

With Asiatelecom managed calling card service, you get all the benefits of owning a high-end pre-paid calling billing switch without the investment or risk of operating a complicated technology platform.

Key Features

No need to invest or rent switch.

Pin or Pin less facility.

Report, sales etc report generation.

Multi user support by access privilege.

Full control on billing.

Hosted switch + Billing

The Hosted solution is designed for customers that want all the features of a PBX but without the associated capital, lease, or maintenance costs. All the PBX functionality, a full suite of features and routing intelligence, resides within the Asiatelecom network. Hosted IP Centrex offers managed business telephony, utilizing the LAN environment fully to originate and deliver all forms of inbound and outbound calling through the VoIP platform. Asiatelecom Hosted IP Centrex is an ideal solution for customers moving to or establishing a new location, or looking to replace an outdated PBX. Hosted switch is a complete turnkey solution, and includes design, installation, and ongoing maintenance. Asiatelecom VoIP is based on Session Initiation Protocol (SIP), which shifts core routing intelligence from the PBX to the network, to create a more scalable system.

Why Hosted switch + Billing

The PBX functionality resides in the Asiatelecom network, therefore:
Eliminating the need for infrastructure investments or monthly maintenance
costs.

Delivering a business class, highly reliable, telephony system that is easy
to manage and use.

Providing telecom managers with a desktop interface (web browser) to
manage everyday functions such as moves, adds, changes and deletes,
as well as network applications.

Contact Centre Solutions

Our Contact Centre Solutions offer a range of ACD solution in a hosted, managed or CPE environment to manage the distribution of the voice traffic to agents based on specific business rules and real time priorities. This includes solution that support traditional voice , SIP terminated voice over IP and multi channel contact management.

A hosted contact centre platform ideal for non traditional work groups like
internal help desks.

Custom Solutions-let us customize a solution based on your needs.

Global Inbound Services

Asiatelecom Global Inbound Services are the primary access points for customers to make contact with your organization.

With Asiatelecom Global Inbound Services You can:

Increase customer expenditure.

Grow your customer base.

Service customers seeking a total voice package.

Features and Benefits

Network Reliability and Security.
Asiatelecom, understand the importance of delivering calls to your customers' services successfully each time and every time. The Asiatelecom network enjoys a strong reputation for quality and performance, giving you the confidence that Asiatelecom will carry your inbound services with the superior reliability and consistency that these services demand.

Worldwide Virtual Numbers

Asiatelecom provides a complete set of inbound VoIP services to carriers, ITSP's, , call centers and other businesses around the world. AsiateleNet allows these businesses to get virtual phone numbers in different countries around the world from one single carrier.

We understand that customers rely on voice services for mission critical business applications ranging from sales to customer support. You can rely on Asiatelecom for the present and the future.

WVN benefits

High quality calls
High availability
Flexible rate plans
Large coverage
No investment needed to penetrate new markets
Instant connectivity and market reach

International Toll Free & DID Services

Our Global Inbound Service Product enables you to establish an international toll free & DID services in the country of your choice, with calls being routed back to your switch or center.
Our Global Inbound Services Products allow that same International toll free services to be called from multiple counties worldwide; with calls being routed back your switch or center.
International toll free products provide you the opportunity to position yourself globally, by allowing International callers the abilty to connect you in anywhere at no cost to the caller.